Privacy Policy
Jihoon Kye ("we") operates Foliomi (the "Service") and handles your personal data as described below, in accordance with the Personal Information Protection Act of Korea.
1. What we collect and why
| Who | Data | Purpose |
|---|---|---|
| Guests | Name, email address, chat messages, photos you upload, booking request details (service, time, answers to pre-booking questions), language, browser identifier | Answering your questions on behalf of the shop, delivering your booking request to the shop, emailing you booking updates, preventing abuse |
| Shop owners | Google account email and name, mobile number, shop details (name, address, menu, policies, photos), business registration certificate | Sign-up and login, SMS alerts for booking requests and guest questions, running the shop page, onboarding verification |
| Everyone | Access logs, usage records | Troubleshooting, service improvement, security |
| Guests who log in with email | Email address, chats and inquiries under that email, shops you viewed and how often, booking request history | Continuing your chats, showing your chats and bookings, service improvement, preventing abuse |
- Guests
- Data
- Name, email address, chat messages, photos you upload, booking request details (service, time, answers to pre-booking questions), language, browser identifier
- Purpose
- Answering your questions on behalf of the shop, delivering your booking request to the shop, emailing you booking updates, preventing abuse
- Shop owners
- Data
- Google account email and name, mobile number, shop details (name, address, menu, policies, photos), business registration certificate
- Purpose
- Sign-up and login, SMS alerts for booking requests and guest questions, running the shop page, onboarding verification
- Everyone
- Data
- Access logs, usage records
- Purpose
- Troubleshooting, service improvement, security
- Guests who log in with email
- Data
- Email address, chats and inquiries under that email, shops you viewed and how often, booking request history
- Purpose
- Continuing your chats, showing your chats and bookings, service improvement, preventing abuse
Your guest account is separate from shop owner and operator accounts. The shops you viewed and your chat history are not shared with other shops, and are not used for marketing without your separate consent.
We do not knowingly collect data from children under 14.
2. How long we keep it
| Data | Period |
|---|---|
| Chat messages, photos | Up to 1 year after the last activity (to improve the service and handle disputes); deleted immediately on request |
| Guest account, shops you viewed | 1 year after your last activity (30 days for records before you log in). Deleted immediately on request |
| Booking management link | 14 days after your visit date |
| Booking records, notification logs | Notification logs 90 days, booking records 3 years |
| Email and SMS verification codes | 1 day |
| Shop owner account and shop data | Deleted when the shop leaves the Service, except records we must keep under applicable law |
| Shop setup conversations (owner and AI) | Kept while the shop is on the Service to improve onboarding; deleted with the shop data when it leaves |
| Access and change logs | 3 years |
- Chat messages, photos
- Period
- Up to 1 year after the last activity (to improve the service and handle disputes); deleted immediately on request
- Guest account, shops you viewed
- Period
- 1 year after your last activity (30 days for records before you log in). Deleted immediately on request
- Booking management link
- Period
- 14 days after your visit date
- Booking records, notification logs
- Period
- Notification logs 90 days, booking records 3 years
- Email and SMS verification codes
- Period
- 1 day
- Shop owner account and shop data
- Period
- Deleted when the shop leaves the Service, except records we must keep under applicable law
- Shop setup conversations (owner and AI)
- Period
- Kept while the shop is on the Service to improve onboarding; deleted with the shop data when it leaves
- Access and change logs
- Period
- 3 years
Expired data is deleted automatically every day, including photo files in storage.
3. Sharing with the shop
Your name, email address, chat messages, photos and booking request are shared with the shop you request a booking from, so the shop can accept or decline and prepare for your visit. The shop can view this data for the retention periods above. We do not share your data with anyone else unless required by law.
4. Processors and transfers outside Korea
We use the following providers. Our servers and some processing are located outside Korea. These transfers are made to perform our contract with you (Article 28-8(1)(3) of the Act).
| Recipient | Country | Data | Purpose | When / how | Retention |
|---|---|---|---|---|---|
| Railway Corporation (servers, database) | Singapore | All data in section 1 | Storing and processing for the Service | Sent over the network when entered | Same as section 2 |
| Anthropic, PBC (AI model) | United States | Chat messages, photos, shop details | Generating AI answers | Sent during a chat | Per Anthropic's API data policy after the answer is generated (not used for training) |
| Resend, Inc. (email) | Japan (Tokyo region) | Email address, name, booking summary | Sending verification codes and booking updates | Sent when an email is sent | Sending logs 90 days |
| Cloudflare, Inc. (file storage) | US company, data stored in Asia | Photo files, business registration certificate | File storage | Sent on upload | Photos up to 1 year (same as chats); certificates until the shop leaves |
| Solapi (SMS) | Korea | Shop owner mobile number, alert text | SMS alerts to shop owners | Sent when an SMS is sent | Sending logs 90 days |
- Railway Corporation (servers, database)
- Country
- Singapore
- Data
- All data in section 1
- Purpose
- Storing and processing for the Service
- When / how
- Sent over the network when entered
- Retention
- Same as section 2
- Anthropic, PBC (AI model)
- Country
- United States
- Data
- Chat messages, photos, shop details
- Purpose
- Generating AI answers
- When / how
- Sent during a chat
- Retention
- Per Anthropic's API data policy after the answer is generated (not used for training)
- Resend, Inc. (email)
- Country
- Japan (Tokyo region)
- Data
- Email address, name, booking summary
- Purpose
- Sending verification codes and booking updates
- When / how
- Sent when an email is sent
- Retention
- Sending logs 90 days
- Cloudflare, Inc. (file storage)
- Country
- US company, data stored in Asia
- Data
- Photo files, business registration certificate
- Purpose
- File storage
- When / how
- Sent on upload
- Retention
- Photos up to 1 year (same as chats); certificates until the shop leaves
- Solapi (SMS)
- Country
- Korea
- Data
- Shop owner mobile number, alert text
- Purpose
- SMS alerts to shop owners
- When / how
- Sent when an SMS is sent
- Retention
- Sending logs 90 days
If you do not agree to these transfers, you cannot use the Service. You can object or ask us to delete transferred data by contacting kezii.bot@gmail.com.
5. Your rights
You can ask to access, correct, delete or stop processing your data at any time by emailing kezii.bot@gmail.com. We respond within 10 days. Guests can cancel a booking directly from their booking management link.
6. Security
All traffic is encrypted with HTTPS. Shop owners can only access their own shop's data; our staff access data only as needed for operations, and every change is logged. We store no passwords: we use Google sign-in and one-time codes.
7. Cookies
We use only essential cookies to keep you signed in and to continue your chat. No advertising or tracking cookies.
8. Privacy officer
- Name: Jihoon Kye
- Contact: kezii.bot@gmail.com
9. Changes
We announce changes to this policy in the Service at least 7 days before they take effect.
Effective date: September 28, 2026